Intellectual Property Claim Policy

Welcome to Ceuline (accessible via https://ceuline.com). Ceuline takes pride in offering an exclusive, premium shopping experience centered around our curated fine jewelry collections—including our custom Bracelets, elegant Earrings, statement Necklaces, and detailed Rings. We maintain a zero-tolerance policy regarding the unauthorized use of proprietary designs, counterfeit products, and intellectual property (IP) infringement.

This Intellectual Property Claim Policy outlines our administrative frameworks for addressing allegations regarding trademarks, patents, trade dress, and publicity rights. We respect the legal protections afforded to legitimate creators and corporate entities, and we act expeditiously to address valid notices of infringement.

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1. Scope of Non-DMCA Intellectual Property Protections

While standard copyright issues (such as text, layout copying, and photography theft) are managed strictly under our designated DMCA Copyright Policy, this framework covers all other forms of proprietary assets, legal protections, and brand identity indicators, including:

• Trademarks: Protection for registered brand names, slogans, stylized brand marks, distinctive design logos, or symbols that identify the unique source of commercial goods.
• Trade Dress: Protection for the specific, recognizable aesthetic appearance, packaging design, or structural physical shape of specialized jewelry items that distinguish a brand in the open marketplace.
• Patents: Protection covering novel utility inventions, manufacturing mechanics, or unique decorative design patents granted by official national patent offices (e.g., USPTO).

2. Requirements for Submitting an IP Infringement Notice

To report a claim of trademark or design patent infringement on our storefront, you or your legally authorized representative must compile a formal written notice. To ensure compliance and rapid execution, your claim must include the following structural elements:

Required Element	Detailed Verification Needed
Owner Contact Data	Full legal name of the rights owner, corporate entity name, physical address, phone number, and direct corporate email address.
Proof of Registration	The official trademark or design patent registration number, along with the specific country or jurisdiction of registration (e.g., USPTO). Include links to the official government database entry if possible.
Target Identification	The exact URLs (web links) of the specific product listings, photography sets, or catalog elements on Ceuline that allegedly use your mark or design without permission.
Good Faith Declaration	A formal statement that you have a good faith belief that the use of the material in the manner complained of is not authorized by the intellectual property owner, its legal agent, or statutory law.

3. Takedown Procedures and Operational Review

Upon receipt of a structurally complete IP Infringement Notice, Ceuline initiates an immediate administrative investigation. If the claim contains sufficient verification, we will deactivate, hide, or permanently remove the contested listings or media from our active storefront within a reasonable timeframe.

Please note that we reserve the right to forward a full copy of the infringement report—including your name and corporate email address—to any internal product suppliers or designers responsible for the listed material. This allows them to understand the nature of the claim and implement necessary supply-chain adjustments.

Precautionary Note on False Claims: Submitting a fraudulent or knowingly malicious notice of intellectual property infringement constitutes a breach of our platform terms. Entities that misrepresent commercial activity or engage in bad-faith reporting to disrupt our digital storefront may be held liable for legal fees, operational damages, and business interruption losses.

4. Counter-Notices and Reinstatement Requests

If a product listing has been removed from our storefront due to an intellectual property claim and you believe this action was taken in error or due to a misidentification of the asset, you may file an appeal. To initiate a review for reinstatement, you must submit an official statement proving one of the following criteria:

• A valid, signed licensing agreement or written authorization from the trademark/patent holder allowing commercial use on our e-commerce storefront.
• Documented proof of first use in commerce that predates the registered trademark file, demonstrating legitimate common-law rights.
• Evidence showing that the contested term, design layout, or phrase is entirely generic, public domain, or falls under fair-use guidelines within the jurisdiction of the State of Texas, United States.

5. Reach Our Intellectual Property Compliance Division

All official trademark claims, patent notifications, authorization proofs, or compliance disputes must be routed directly to our designated compliance desk:

All proprietary claims are evaluated thoroughly in a chronological manner by our risk management desk. Thank you for partnering with Ceuline to ensure a compliant marketplace.